Privacy Policy

When you create an account, place an order, or sign up for updates, we collect information such as your name, email address, phone number, and shipping address. We also collect basic usage data (like pages visited) to help us improve the site.

We use your information to process orders, deliver products, send order updates and invoices, respond to support requests, and — only if you've opted in — send you updates about new drops and offers.

Online payments are processed securely by Razorpay. We do not store your card, UPI or netbanking details on our servers — that information is handled directly by Razorpay under its own security standards.

We use cookies to keep you signed in, remember your cart, and understand how the site is used (including via Meta Pixel for our own ad performance tracking). You can disable cookies in your browser, though parts of the site may not work as expected.

We share your order details only with the services needed to fulfil it — our payment processor (Razorpay) and our shipping partner (Shiprocket, and the courier they assign). We do not sell your personal information to third parties.

We take reasonable technical measures to protect your data, including encrypted connections and access controls on our systems. No method of transmission over the internet is 100% secure, but we work to keep your information safe.

You can review or update your account details anytime from My Account, or contact us to request that we delete your account and associated personal data, subject to any records we're required to keep for legal or accounting purposes.

We may update this policy from time to time. Significant changes will be reflected by updating the date at the top of this page.

Questions about your data? Email support@viyomstreetwear.com.