Viyom

Return & Refund Policy

Last updated: September 2026

Return Window

We offer a 7-day return window from the date of delivery. If something's not right, email us within 7 days of receiving your order.

Eligibility

To be eligible for a return, the item must be unused, unwashed, and in its original condition with tags attached. Items marked as final sale are not eligible for return.

How to Initiate a Return

Email support@viyomstreetwear.com with your order number and the reason for return. We'll confirm eligibility and walk you through the pickup or drop-off process.

Refunds

Once we receive and inspect the returned item, refunds are processed to your original payment method within 5-7 business days. Cash on Delivery orders are refunded via bank transfer or UPI — we'll ask for those details when confirming your return.

Exchanges

Want a different size instead? Mention that when you email us and we'll arrange an exchange where stock is available, subject to the same 7-day, unused-condition rule above.

Non-Returnable Items

Items purchased on final sale, or that show signs of wear, damage, or altered tags, are not eligible for return or exchange.

Contact

For anything return-related, reach us at support@viyomstreetwear.com.

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