Viyom
Return & Refund Policy
Last updated: September 2026
Return Window
We offer a 7-day return window from the date of delivery. If something's not right, email us within 7 days of receiving your order.
Eligibility
To be eligible for a return, the item must be unused, unwashed, and in its original condition with tags attached. Items marked as final sale are not eligible for return.
How to Initiate a Return
Email support@viyomstreetwear.com with your order number and the reason for return. We'll confirm eligibility and walk you through the pickup or drop-off process.
Refunds
Once we receive and inspect the returned item, refunds are processed to your original payment method within 5-7 business days. Cash on Delivery orders are refunded via bank transfer or UPI — we'll ask for those details when confirming your return.
Exchanges
Want a different size instead? Mention that when you email us and we'll arrange an exchange where stock is available, subject to the same 7-day, unused-condition rule above.
Non-Returnable Items
Items purchased on final sale, or that show signs of wear, damage, or altered tags, are not eligible for return or exchange.
Contact
For anything return-related, reach us at support@viyomstreetwear.com.